A Little Guidance Before You Need It
Straightforward guides on insurance, preparing for your visit, and understanding what comes after.
Guides & Tools
Understanding Your Insurance
A plain-language breakdown of how copays, deductibles, and out-of-pocket costs apply to video visits.
Tool: Check Your Coverage
Check Your Coverage A Simple Guide to Billing Insurance for Video VisitsGetting Ready for Your Visit
How to set up your camera and microphone, what to have ready, and what to expect from start to finish.
Tool: Test Your Connection
Test Your Connection A Short Checklist for Your First Video VisitLabs and Prescriptions
How electronic prescriptions reach your pharmacy, and how lab orders work if your provider requests testing.
Tool: Find a Lab Near You
Find a Lab Near You Understanding Your Lab Results, in Plain LanguageFrequently Asked Questions
You can request a detailed billing receipt, sometimes called a superbill, from your account to submit to your insurance provider directly.
Visit summaries, treatment notes, and prescription details are available in the records section of your patient account.
Yes. You can export your visit summaries and share them with any other healthcare provider you choose.