Prescription Policy

1. Purpose

This Prescription Policy explains how prescribing decisions are made on the GOTMD247 platform, what types of medications can and cannot be prescribed through telehealth, and what patients should expect from the prescription process. This policy supplements our Terms & Conditions and should be read alongside them.

2. Provider Clinical Judgment

All prescribing decisions on GOTMD247 are made solely at the discretion of the treating licensed provider, based on their independent clinical evaluation of your symptoms, health history, and the applicable standard of care.

No patient is guaranteed a prescription, a specific medication, or a specific course of treatment by using the Services. A provider may determine that:

• No medication is necessary
• A different medication than requested is more clinically appropriate
• An in-person visit, additional testing, or specialist referral is required before any prescribing decision can be made
• Telehealth is not appropriate for your situation

3. Eligibility for Prescriptions

To be eligible for a prescription through GOTMD247, you must generally:

• Complete a visit with a licensed GOTMD247 provider
• Provide accurate and complete health history and symptom information
• Meet any clinical criteria the provider determines necessary for the requested treatment
• Reside in a state where the prescribing provider is licensed and where GOTMD247 is authorized to operate

[PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL: confirm any additional eligibility criteria specific to particular service lines, such as the weight loss program, and insert final state-availability language.]

4. Prescription Approval Process

If your provider determines that a prescription is medically appropriate, the prescription will be sent electronically to the pharmacy of your choice. You will generally be notified once the prescription has been sent. [PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL: confirm notification method and any typical processing timeframe.]

You are responsible for confirming that the pharmacy information you provide is accurate and current.

5. Controlled Substance Limitations

Federal and state law restricts the prescribing of controlled substances through telehealth in most circumstances. GOTMD247 providers generally do not prescribe:

• Narcotics and opioids
• Sedatives and sleep aids classified as controlled substances (e.g., Schedule IV)
• Stimulant medications (e.g., certain ADHD medications)
• Anti-anxiety medications classified as benzodiazepines
• Muscle relaxants
• Medical marijuana
• Weight loss medications classified as controlled substances

This list reflects general categories restricted under federal telehealth prescribing rules and is not exhaustive. [PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL: confirm current list against the applicable Ryan Haight Act framework and any DEA telehealth flexibilities in effect at time of publication, as these rules are subject to change.]

6. Refill Policy

Refill requests for ongoing medications (such as blood pressure, cholesterol, diabetes, or thyroid medication) are evaluated by your provider on a case-by-case basis and may require a follow-up visit, particularly if:

• A significant amount of time has passed since your last visit
• Your condition or symptoms have changed
• Routine monitoring (such as labs) is due as part of your treatment plan

[PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL: confirm specific refill request process, typical turnaround time, and any refill limits before a follow-up visit is required.]

7. Pharmacy Policy

You may choose your preferred pharmacy for prescription fulfillment. GOTMD247 is not responsible for pharmacy-side delays, stock availability, insurance processing at the pharmacy, or pharmacy fulfillment errors.

If you experience an issue with a prescription at your pharmacy, contact your pharmacy directly, and reach out to GOTMD247 support if you need help coordinating with your provider.

8. Follow-Up Requirements

Certain conditions and medications require ongoing follow-up to ensure safety and effectiveness, including periodic check-ins, lab monitoring, or reassessment visits. Your provider will let you know if follow-up is required as part of your treatment plan, and continued prescribing may be contingent on completing recommended follow-up care.

9. Patient Responsibilities

As a patient using GOTMD247's prescribing services, you agree to:

• Provide complete and accurate information about your health history, current medications, and allergies
• Disclose any other providers you are seeing and any medications you are currently taking
• Take medications as prescribed and report any side effects to your provider
• Attend recommended follow-up visits
• Not use another individual's prescription or share your own prescribed medication with others
• Notify your provider promptly of any change in your condition

10. Medication Safety

Always read medication labels and follow the instructions provided by your provider and pharmacist. If you experience a severe or unexpected reaction to a medication, seek immediate medical attention or call 911.

Do not stop or change a prescribed medication without first consulting your provider, particularly for medications that require gradual adjustment.

Inform your provider of all medications, supplements, and over-the-counter products you are currently taking to help avoid potentially harmful interactions.

11. Emergency Situations

GOTMD247's prescribing process is not designed for emergency situations. If you experience a medical emergency — including a severe allergic or adverse reaction to a medication, difficulty breathing, chest pain, loss of consciousness, or any other life-threatening symptom — call 911 or go to your nearest emergency room immediately. Do not wait for a response from GOTMD247.

If you suspect an overdose or poisoning, call 911 or contact Poison Control at 1-800-222-1222 immediately.

12. Limitations

This Prescription Policy describes general practices and does not guarantee that any specific medication will be prescribed, refilled, or continued. Prescribing practices may vary based on individual provider clinical judgment, applicable state law, pharmacy requirements, and changes in federal or state regulation. GOTMD247 reserves the right to update this policy as regulations or clinical practices evolve.

[PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL: confirm any additional limitations specific to GOTMD247's clinical protocols or state-by-state prescribing restrictions.]

13. Contact Information

If you have questions about this Prescription Policy or a specific prescription, please contact us:

• Email: [PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL]
• Phone: [PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL]
• Mailing Address: [PLACEHOLDER — TO BE REVIEWED AND APPROVED BY GOTMD247 LEGAL COUNSEL]