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Conditions We Treat

Conditions We Treat

Not sure if what you're dealing with is something GOTMD247 can help with? Here's a full look at the conditions our licensed providers treat every day — organized so you can find your situation quickly.

Not for Life-Threatening Emergencies

This page is a guide to non-emergency conditions. If you're experiencing chest pain, difficulty breathing, signs of stroke, severe bleeding, loss of consciousness, a severe allergic reaction, thoughts of self-harm, or another life-threatening symptom, call 911 or go to your nearest emergency room immediately.

In crisis or having thoughts of self-harm? Call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7.

Category 1

Everyday Illness & Urgent Concerns

For symptoms that come on suddenly and need attention soon — but aren't a medical emergency — a virtual visit can often get you a diagnosis and treatment plan the same day.

When telehealth is appropriate

Well-suited to symptoms a provider can evaluate through your description, visual exam, and health history — without requiring in-person testing like X-rays or bloodwork on the spot.

Cold & Flu
Common viral illness causing congestion, cough, fatigue, and fever. A provider can help confirm what's going on and recommend a treatment plan to ease symptoms.
Sinus Infections (Sinusitis)
Inflammation or infection of the sinuses, often following a cold, causing facial pressure and congestion.
Seasonal Allergies
Reactions to pollen, dust, or other triggers causing sneezing, congestion, and itchy or watery eyes.
Urinary Tract Infections (UTIs)
A common infection of the urinary tract that can cause discomfort, urgency, or burning with urination.
Skin Rashes
Irritated, red, or itchy skin from a range of possible causes, evaluated visually during your visit.
Nausea, Vomiting & Diarrhea
Digestive symptoms that can stem from a stomach bug, food-related illness, or other short-term causes.
Headaches & Migraines
Head pain ranging from tension-related discomfort to migraine episodes, evaluated based on your symptoms and history.
Sore Throat & Cough
Often related to a cold, sinus drainage, or throat irritation; a provider can help rule out more serious causes.
Pink Eye (Conjunctivitis)
Redness, irritation, or discharge in one or both eyes, often visually assessable during a video visit.
Minor Insect Bites & Burns
Localized reactions or minor injuries that can typically be evaluated and managed without an in-person visit.
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Category 2

Chronic Condition Management

For conditions that require ongoing attention, GOTMD247 providers offer continuity — tracking your progress, adjusting your plan, and helping prevent complications over time.

When telehealth is appropriate

Well-suited to stable, ongoing conditions being actively managed with medication, lifestyle adjustments, and periodic monitoring — particularly for check-ins, refills, and plan adjustments between any needed in-person testing.

High Blood Pressure (Hypertension)
A common condition where blood pressure stays elevated over time, managed with medication, monitoring, and lifestyle guidance.
Type 2 Diabetes
A condition affecting how your body regulates blood sugar, managed through medication, monitoring, and coordinated care.
High Cholesterol (Hyperlipidemia)
Elevated cholesterol levels that can be managed with medication and lifestyle adjustments, tracked through periodic labs.
Asthma
A respiratory condition causing airway inflammation, managed with medication and an ongoing care plan.
Underactive Thyroid (Hypothyroidism)
A condition where the thyroid doesn't produce enough hormone, typically managed with medication and periodic monitoring.
Depression
A mental health condition affecting mood and daily functioning, which can be managed through ongoing care and, when appropriate, medication.
Anxiety Disorders
Persistent worry or anxiety that interferes with daily life, managed through ongoing support and, when appropriate, medication.
What ongoing management includes
  • Medication management and refills
  • Monitoring through labs and remote tracking, where applicable
  • Lifestyle and habit coaching
  • Proactive follow-up designed to catch changes early
Start Managing My Condition
Category 3

Preventive & Wellness Care

Staying ahead of health issues is often easier — and more effective — than treating them after the fact.

When telehealth is appropriate

Well-suited to check-ins, guidance, and coordination; certain preventive services (like in-person screenings or bloodwork) may still require a local lab or facility, which your provider can help coordinate.

Annual Wellness Visits
A yearly check-in to review your overall health, update your history, and flag anything worth a closer look.
Preventive Screening Coordination
Guidance on recommended screenings for your age and history, with coordination for labs or cancer-screening referrals as needed.
Vaccination Guidance
Advice on which vaccinations may be appropriate for you, with coordination for where to receive them locally.
Weight & Metabolic Health Check-Ins
Ongoing conversations about weight, metabolic health, and related risk factors as part of your overall care.
Schedule a Wellness Visit
Category 4

Mental & Behavioral Health

Confidential support from licensed mental health professionals, without the wait that often comes with in-person therapy.

When telehealth is appropriate

Well-suited to ongoing talk therapy and support for non-emergency mental health concerns. If you're in crisis or having thoughts of self-harm, this page is not the right resource — call or text 988, or call 911.

Anxiety
Persistent worry, racing thoughts, or physical tension that interferes with daily life.
Depression
Ongoing low mood, loss of interest, or fatigue that affects how you function day to day.
Stress & Burnout
Feeling overwhelmed or depleted, often tied to work, caregiving, or major life demands.
Insomnia & Sleep Issues
Difficulty falling or staying asleep, which can affect both mood and physical health.
Panic Attacks
Sudden, intense episodes of fear or physical symptoms like a racing heart or shortness of breath.
Grief & Loss
Processing the loss of a loved one, relationship, or major life change.
Relationship Challenges
Support navigating conflict, communication, or change within relationships.
Trauma & Emotional Wellness
Support for past experiences that continue to affect your emotional wellbeing.
Life Transitions
Support adjusting to major changes — a new job, a move, a new chapter.
Connect With a Therapist
Category 5

Skin, Hair & Nail Conditions

Photo-based visits let a licensed provider evaluate many skin, hair, and nail concerns without an in-person dermatology appointment.

When telehealth is appropriate

Well-suited to conditions that can be assessed visually through clear photos and a symptom history. Some findings — including certain spots or moles — may require an in-person exam or biopsy, which your provider will recommend if needed.

Acne & Eczema
Common skin conditions causing breakouts, irritation, or inflammation, often manageable with a personalized treatment plan.
Rashes & Hives
Skin reactions that can stem from allergies, irritants, or other causes, evaluated through photos and history.
Psoriasis & Rosacea
Chronic skin conditions causing redness, flaking, or visible flare-ups, managed with an ongoing treatment plan.
Hair Loss & Dandruff
Changes in hair or scalp health that can often be evaluated and managed remotely.
Cold Sores & Warts
Common viral skin conditions that can typically be identified visually and treated accordingly.
Suspicious Spots or Moles
New or changing spots can be reviewed by photo; your provider will recommend an in-person evaluation or biopsy if warranted.
Melasma & Skin-Tone Changes
Dark patches or uneven skin tone, often related to sun exposure, hormones, or other factors.
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Something Else?

Don't See What You're Dealing With?

This list covers common conditions, but it isn't exhaustive. Reach out anyway — our providers evaluate your specific situation and recommend the right next step, whether that's a virtual visit today or a referral to in-person or specialty care.

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Why GOTMD247

Care You Can Trust

Licensed, Credentialed Providers

Every provider on GOTMD247 is licensed and credentialed to practice in your state.

HIPAA-Compliant Platform

Your visits, messages, and health information are protected with industry-standard security.

Clear Next Steps, Every Time

If your condition needs more than a virtual visit can offer, your provider will tell you and help point you toward the right care.

FAQ

Frequently Asked Questions

If you're not sure, reach out anyway. Your provider will evaluate your specific symptoms and let you know whether a virtual visit is appropriate or whether you need in-person care.

Your provider will tell you during your visit and help coordinate next steps, including a referral if needed.

Yes, when medically appropriate. Certain medications, including controlled substances, cannot be prescribed via telehealth under federal and state law — see our Prescription Policy on the How It Works page for details.

[PLACEHOLDER: confirm GOTMD247's pediatric care policy and minimum age requirements before publishing — do not assume pediatric services are included unless verified.]

If you're experiencing a life-threatening symptom, don't wait for a virtual visit — call 911 or go to your nearest emergency room immediately.

Whatever You're Dealing With, We're Here

Connect with a licensed provider today and get the answers — and the plan — you need.

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Medical Disclaimer

GOTMD247 is a technology platform that provides scheduling, billing, and administrative support for virtual visits. GOTMD247 does not practice medicine. Video consultations are provided by independent, licensed healthcare providers who make all clinical decisions, including diagnosis, treatment, and prescribing. GOTMD247 is intended for non-emergency concerns only and is not designed for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. Prescriptions are issued only when a licensed provider determines them to be medically appropriate; some medications, including controlled substances, may not be available through virtual care depending on state and federal law. This platform does not replace the judgment of your regular healthcare provider and does not guarantee a specific diagnosis, treatment, or outcome.